Statement is a website that is owned and maintained by the University for the Creative Arts (UCA). The university is committed to providing an accessible web presence that gives all members of the public full access to its information and services.

This accessibility statement applies to the following university web domains:,, and We aim to make all sites listed above compliant with the standards set by the Web Content Accessibility Guidelines (WCAG 2.1 AA).

These sites are currently partially compliant with WCAG 2.1 AA. Known areas of non-compliance are detailed below in section 8.1. Details of what we're doing to continually test and improve our compliance can be found in section 10 of this statement.

1. How accessible is UCA? 

We know some parts of the university’s website are not fully accessible, such as:

  • Certain website components are incorrectly formatted or don’t use CSS
  • Breadcrumb links are only identified by colour
  • Certain website components are missing key information eg. titles
  • Colour contrast is insufficient
  • Web form labels need updating
  • Some pages contain navigation items which are hard for keyboards to highlight focussed content
  • PDF documents do not meet Universally Accessible Standards.


2. Feedback and contact information 

If you need information on UCA’s website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email We’ll consider your request and aim to get back to you in three (3) working days.


3. Reporting accessibility problems with this website


We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email the UCA Web Team


4. Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


5. Contacting us by phone or visiting us in person


For information about contacting us by phone or to arrange a visit to our offices, please visit the Contact us page.


6. Technical information about this website’s accessibility


The University for the Creative Arts is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


7. Compliance status


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.


8. Non-accessible content


The content listed below is non-accessible for the following reasons.


  • 8.1 Non-compliance with the accessibility regulations
  • 8.2 Disproportionate burden

9. Content that’s not within the scope of the accessibility regulations


PDFs published before 23 September 2018

Some of our PDFs that provide information about the university and its services published before 23 September 2018 are exempt from accessibility regulations and we do not plan to fix these.


10. What we’re doing to improve accessibility


The university takes accessibility seriously and we actively use web accessibility tools for sites identified in the introduction to this statement.

To address issues identified in 8.1, the university undertakes the following procedures:

  • Train staff members on the use of web content management best practice and web accessibility guidelines
  • Assess and prioritise issues
  • Deploy development updates, in scheduled sprints
  • Undertake weekly content and accessibility reviews

The university is also in the process of building a new website, which will address a number of the issues identified in 8.1. This is due to launch in Spring 2021.


11. Preparation of this accessibility statement


This statement was prepared on 22 September 2020. This website was last tested on 24 September 2020. The test was carried out by the University for the Creative Arts, using our Web Accessibility tool.