Our Accessibility Statement

UCA.ac.uk is a website that is owned and maintained by the University for the Creative Arts (UCA). The university is committed to providing an accessible web presence that gives all members of the public full access to its information and services.

This accessibility statement applies to the following university web domains: uca.ac.uk, virtualopenday.uca.ac.uk, staff.uca.ac.uk and students.uca.ac.uk. We aim to make all sites listed above compliant with the standards set by the Web Content Accessibility Guidelines (WCAG 2.1 AA).

These sites are currently partially compliant with WCAG 2.1 AA. Known areas of non-compliance are detailed below in section 8.1. Details of what we're doing to continually test and improve our compliance can be found in section 10 of this statement.

1. How accessible is UCA?

We know some parts of the university’s website are not fully accessible, such as:

  • Certain website components are incorrectly formatted or don’t use CSS
  • Breadcrumb links are only identified by colour
  • Certain website components are missing key information eg. titles
  • Colour contrast is insufficient
  • Web form labels need updating
  • Some pages contain navigation items which are hard for keyboards to highlight focussed content
  • PDF documents do not meet Universally Accessible Standards.

2. Feedback and contact information

If you need information on UCA’s website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email web@uca.ac.uk. We’ll consider your request and aim to get back to you in three (3) working days.

3. Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email the UCA Web Team web@uca.ac.uk.

4. Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

5. Contacting us by phone or visiting us in person

For information about contacting us by phone or to arrange a visit to our offices, please visit the Contact us page.

6. Technical information about this website’s accessibility

The University for the Creative Arts is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

7. Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

8. Non-accessible content

The content listed below is non-accessible for the following reasons.

  • 8.1 Non-compliance with the accessibility regulations

    Link identified only by colour

    When we plan to fix the problem

    The next development update in October 2020.


    iFrame is missing a title

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Missing button in form

    When we plan to fix the problem

    The next development update in October 2020.


    Input field has no description

    When we plan to fix the problem

    The next development update in October 2020.


    Image link is missing alternative text

    When we plan to fix the problem

    The next development update in October 2020.


    Heading is missing text

    When we plan to fix the problem

    The next development update in October 2020.


    "Font" tag used to format text

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    HTML is used to format content

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Image with no alt attribute

    When we plan to fix the problem

    The next development update in October 2020.


    "u" tag used to format text

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    No headings on page

    When we plan to fix the problem

    The next development update in October 2020.


    Select box has no description

    When we plan to fix the problem

    The next development update in October 2020.


    "Bold" tag used to format text

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Provide a button for 'select box'

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Link text used for multiple different destinations

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Element ID is not unique

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Local link destination does not exist

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Webpage has multiple title elements or no title element

    When we plan to fix the problem

    The next development update in October 2020.


    Language of page has not been set

    When we plan to fix the problem

    The next development update in October 2020.


    Label is not connected to a form control

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Form control label is missing text

    When we plan to fix the problem

    Planned fix with launch of new website in early 2021.


    Alternative text for image is identical to link text

    When we plan to fix the problem

    The next development update in October 2020.


    Link text is too generic in its current context

    When we plan to fix the problem

    The next development update in October 2020.

  • 8.2 Disproportionate burden

    We have not been able to provide a fix for all issues identified in our accessibility tool, and include:

    Site-wide PDF documents

    A number of pdf documents across the website are created and published by a number of different teams, on a separately hosted document management system. To bring all documents in line with web accessibility standards will require all documents to be individually updated by each team/staff member and re-published. This would require significant resource and collaboration to update and is conditional on an individual’s understanding of WCAG standards, and how to implement them to each document.

    The university is currently undertaking a review of the document management system and aims to address such issues in pdfs on an ongoing basis, working with staff to understand WCAG standards and update documents when possible.

9. Content that’s not within the scope of the accessibility regulations

PDFs published before 23 September 2018

Some of our PDFs that provide information about the university and its services published before 23 September 2018 are exempt from accessibility regulations and we do not plan to fix these.

10. What we’re doing to improve accessibility

The university takes accessibility seriously and we actively use web accessibility tools for sites identified in the introduction to this statement.

To address issues identified in 8.1, the university undertakes the following procedures:

  • Train staff members on the use of web content management best practice and web accessibility guidelines
  • Assess and prioritise issues
  • Deploy development updates, in scheduled sprints
  • Undertake weekly content and accessibility reviews

The university is also in the process of building a new website, which will address a number of the issues identified in 8.1. This is due to launch in Spring 2021.

11. Preparation of this accessibility statement

This statement was prepared on 22 September 2020. This website was last tested on 24 September 2020. The test was carried out by the University for the Creative Arts, using our Web Accessibility tool.